ChatGenius reads your business info and answers DMs in your voice, booking appointments, capturing leads, and escalating to your team when it matters. Works on Instagram, Facebook, WhatsApp, Telegram, and SMS. No flow trees to build.
Pick a sample business and message the AI like a real customer.
AI
Luna Aesthetics Studio
Instagram DM
Demo
The product
See it work, end to end
sumgenius.ai/portal
How It Works
From zero to AI-powered in under five minutes
01
Train Your AI
Upload your business documents, set your AI's tone and personality, and configure your services and pricing. The RAG knowledge base learns from PDFs, Word docs, and your website so the AI answers with your exact business information.
02
Connect Your Pages
Link your Instagram and Facebook pages with one-click OAuth. Connect WhatsApp, Telegram, or SMS from the portal. ChatGenius automatically configures your channels and starts listening for messages across all platforms. See all channels →
03
Go Live
Your AI starts responding to DMs instantly. Set up comment-to-DM triggers, schedule content in the Content Studio, and monitor everything from a unified dashboard. Your team can claim conversations and take over anytime.
Features
The work ChatGenius does for you
One dashboard for DMs, comments, content, and your team.
GPT-5 AI with Memory & Knowledge Base
Natural conversations powered by GPT-5 with persistent memory across sessions. The RAG knowledge base answers from your actual business documents, not hallucinations. Supports 28 languages with automatic detection. Not ready to trust it? Copilot Mode holds every AI reply as a draft until you approve, edit, or dismiss it.
Content Studio
Schedule posts, reels, carousels, and stories to Instagram and Facebook, plus videos and photo posts to TikTok. AI-generated captions, hashtag research, and analytics.
Comment Auto-DM
Followers comment a keyword on your post, Reel, story, or Instagram Live, and they instantly get a personalized DM. Massive engagement boost.
Visual Flow Builder Optional
Drag-and-drop automation builder for Instagram and Facebook DMs. Keyword triggers, button branching, AI-powered responses, and appointment booking nodes. The ManyChat alternative with real AI built in.
Lead Capture & Scoring
Automatically extract names, emails, phone numbers from DM conversations. Lead scoring, CRM sync, and CSV export.
Integrated Booking
Customers book appointments through DMs. Bidirectional Google Calendar sync, reminders, and rescheduling built in.
28 Languages
Auto-detects and responds in English, Spanish, German, French, Chinese, Japanese, Korean, Arabic, and more.
Market Intel
Track competitors, measure your Shareability Score, and see the metrics Instagram's algorithm cares about.
AI Comment Manager
AI replies to every comment using your business knowledge. Auto-hides spam, profanity, and competitor links. Review drafts in an approval queue or enable auto-reply mode. Works on posts, Reels, and stories.
Social proof
What founders are saying
5Channels Supported
28Languages
24/7AI Coverage
4.4sAverage Reply Time
Very responsive and developer-friendly platform. The team moved extremely fast to ship and iterate. Transparent, flexible, and easy to work with.
Think of ManyChat on steroids with built-in AI. Plus, the pricing is so much better. At $30/month, this is totally affordable, that's just $1/day to have automations running for you 24/7.
I'm genuinely super impressed by the quality of the conversations and how natural the interactions feel. Every day, I discover more of the platform's potential, and honestly, I'm already recommending it to people around me.
Feature explorer
Every feature, organized by what you need to do
Browse by category: Messaging, Lead Generation, Content Studio, and Team.
GPT-5 AI Responses
Natural language understanding with smart model routing between GPT-5 nano and mini
Click "Start Free" to create your account. Setup takes just a few minutes with our one-click OAuth connection to Facebook and Instagram. Start with the free plan or try any paid plan with a 7-day free trial.
What platforms does ChatGenius support?
ChatGenius works with Facebook Messenger, Instagram DMs, WhatsApp Business, Telegram Bot, and SMS text messaging. Meta platforms use Meta's official API (we're officially approved), Telegram uses the official Bot API, and SMS uses Twilio for reliable delivery. WhatsApp and SMS are available on Professional and Business plans.
Is technical knowledge required?
No. ChatGenius is designed for business owners. Our one-click OAuth connection and intuitive portal make setup easy. Upload your business documents and the AI learns automatically.
What makes ChatGenius different from ManyChat?
ChatGenius combines AI DM automation with Content Studio for scheduling posts. It also includes GPT-5 AI with memory context, a RAG knowledge base, sentiment analysis with auto-escalation, AI image analysis, voice transcription, and a team collaboration portal. ManyChat requires building conversation flows; ChatGenius understands natural language automatically.
Does ChatGenius include content scheduling?
Yes. Content Studio lets you schedule and publish posts, reels, carousels, and stories to Instagram and Facebook, plus videos and photo posts to TikTok - all from one dashboard. It includes AI-powered caption generation (with one-click "Rewrite for TikTok"), hashtag research with real engagement data, bulk CSV import, and performance analytics. Available on Creator tier ($29/mo) and above.
Can I connect ChatGenius to my own system or CRM?
Yes. ChatGenius natively integrates with GoHighLevel CRM, Google Calendar, and Klaviyo. The Webhook & Send API add-on ($29/month, requires Creator+ plan) gives full programmatic access to forward DMs to your server and send replies back via REST API.
What happens when the AI cannot answer a question?
ChatGenius includes sentiment analysis that automatically detects frustrated or confused customers and escalates the conversation to your team. Team members receive SMS and email notifications, can claim conversations, and take over in real-time from the portal.
Does ChatGenius work with Instagram Reels comments?
Yes. Comment Auto-DM triggers and the AI Comment Manager both work on Reels, feed posts, stories, and Instagram Live broadcasts. When someone comments a keyword, ChatGenius can automatically send them a personalized DM.
How much does ChatGenius cost?
ChatGenius has a permanent free tier at $0 with no credit card required, which includes 50 conversations/month, a unified inbox, comment triggers, and lead capture. Paid plans start at $29/month (Creator, 1,500 conversations), $99/month (Professional, 8,000 conversations), and $297/month (Business, 25,000 conversations).
Ready to automate your DMs and content?
Start free in under 5 minutes. No credit card, no flow trees, no setup wizard.
Meta
Pusher
Google Calendar
WhatsApp
TikTok
HighLevel
Klaviyo
Verified Tech Provider