Meta Verified Tech Provider
ChatGenius: Instagram DM Automation with AI
The best Instagram automation, Telegram bot and Facebook Messenger powered by GPT-5. Auto-reply to DMs, comment-to-DM triggers, appointment booking, and AI responses across all channels.
Setup in 5 minutes • No credit card required
Track the Metric That Actually Matters
Market Intel shows your Shareability Score, the #1 algorithm signal for Instagram reach.
"Sends per reach correlate more with overall reach than anything else." — Adam Mosseri, Head of Instagram (reconfirmed Dec 2025)
ChatGenius vs The Competition
| Feature | ChatGenius | ManyChat | ChatFuel |
|---|---|---|---|
| Comment-to-DM Automation | ✓ | ✓ | ✓ |
| Knowledge Base (RAG) | ✓ | ✗ | ✗ |
| Native Voice Transcription | ✓ | ✗ | ✗ |
| Native Image Analysis | ✓ | ✗ | ✗ |
| Market Intel Dashboard | ✓ | ✗ | ✗ |
| Sentiment Auto-Escalation | ✓ | ✗ | ✗ |
| Content Scheduling | ✓ | ✗ | ✗ |
See full ManyChat comparison → | See full Chatfuel comparison →
Instagram Bot & Messenger Automation Features
13 Languages Supported
Serve customers in 13 languages with automatic detection. Spanish, German, French, Chinese, Japanese, Korean, Russian, Hindi, Arabic, and more. Learn more →
GPT-5 Powered AI
Industry-leading OpenAI GPT-5 powers every conversation. Natural language understanding—not scripted bot replies.
Comment Auto-DM
Convert comments and story replies into conversations. Automatically DM users who comment keywords on your posts. Learn more →
Smart AI Follow-ups
Customer went quiet? ChatGenius sends contextual follow-ups automatically—referencing their specific inquiry. Re-engages ghosted leads without being pushy. Learn more →
SMS Channel + Alerts
AI-powered SMS conversations plus instant SMS notifications. Get alerted for escalations, lead captures, booking requests, or custom keyword triggers.
Market Intel
Track competitors, measure your Shareability Score, and see the metrics Instagram's algorithm actually cares about. Learn more →
Content Studio
Schedule Instagram and Facebook posts with AI-generated captions, hashtag research, and optimal timing. All from one dashboard. Learn more →
Lead Form Auto-DM
Automatically send personalized messages to leads who submit Facebook/Instagram lead forms.
Lead Capture
Automatically extract names, emails, phone numbers, and intent from DM conversations. Lead scoring, CRM sync, and CSV export built in. Learn more →
RAG Knowledge Base
Upload documents and train AI with Retrieval-Augmented Generation—answers with your exact business info. Learn more →
AI with Memory
Advanced AI that remembers context and provides personalized responses across conversations.
Sentiment Analyzer
Automatically detects frustrated customers and escalates to your team for immediate attention. Learn more →
Integrated Booking
Built-in appointment scheduling with Google Calendar integration. Automatic sync and reminders. Learn more →
Team Collaboration
Multiple team members can claim, resolve, and manage conversations with full visibility.
Advanced Analytics
Real-time dashboards showing engagement, response times, conversions, and more.
Voice Transcription
AI automatically transcribes voice messages using Whisper technology.
AI Image Analysis
Customers send photos, AI understands them. GPT-5 Vision for real estate, automotive, retail.
Webhook & Send API
Forward incoming DMs to your own server and send replies back via REST API. Build custom workflows, connect your CRM, or let your own AI engine handle conversations entirely. Learn more →
Seamless Integrations
Native integrations for everyone. A full developer API for builders.
GoHighLevel CRM
Leads auto-sync as contacts the moment customers share their info. Tags, notes, and pipeline opportunities created automatically.
Native IntegrationGoogle Calendar
Two-way appointment sync. Book in ChatGenius, see it in Google Calendar and vice versa. Never double-book again.
Bidirectional SyncWebhook & Send API
Forward incoming DMs to your server the instant they arrive. Send replies back or disable ChatGenius AI entirely to run your own logic. HMAC-signed payloads with auto-retry.
Pricing
Start free, upgrade as you grow
- Unified FB & IG inbox
- 2 comment triggers
- 3 quick replies
- Lead capture & scoring
- 1 Market Intel competitor
- Analytics dashboard
- Facebook, Instagram & Telegram
- 1 team member
- 5 knowledge docs
- 10 comment triggers
- 5 quick replies
- 3 Market Intel competitors
- AI Follow-ups
- Lead Form Auto-DM
- GHL + Calendar integrations
- Facebook, Instagram, Telegram & SMS
- 5 team members
- 50 knowledge docs
- 30 comment triggers
- 50 quick replies
- 5 Market Intel competitors
- 500 SMS messages
- AI Follow-ups
- Lead Form Auto-DM
- AI Image Analysis
- GHL + Calendar integrations
- Facebook, Instagram, Telegram & SMS
- Unlimited team members
- Unlimited knowledge docs
- Unlimited triggers & replies
- 10 Market Intel competitors
- 2,500 SMS messages
- AI Follow-ups
- Lead Form Auto-DM
- AI Image Analysis
- GHL + Calendar integrations
- Phone + email support
Add-ons
Available on Creator, Professional & Business plans
Webhook & Send API
+$29/monthConnect ChatGenius to any external system. Forward DMs to your server the moment they arrive and send replies back—or hand off control to your own AI entirely.
- ✓ Outbound webhook event forwarding
- ✓ Send-Reply REST API (send messages & reactions)
- ✓ External Reply Mode — disable ChatGenius AI, run your own
- ✓ HMAC-signed payloads for security
- ✓ Auto-retry with up to 6 attempts