- Unified FB & IG inbox
- AI appointment booking
- Voice transcription & 28 languages
- 2 comment triggers
- 1 flow (10 nodes)
- AI Instruction Builder (1/mo)
- Lead capture & scoring
- 1 Market Intel competitor
- Analytics dashboard
Simple pricing for ChatGenius
Start free. No credit card. Upgrade when your DMs outgrow the free tier.
Everything in Free, plus:
- Telegram channel
- 1 team member & 5MB knowledge base
- Content Studio
- 5 flows (25 nodes) + HTTP Request
- AI Instruction Builder (10/mo)
- AI Media Library
- 10 triggers, 3 Market Intel
- AI Follow-ups & CSAT Surveys
- GHL, Calendar & Klaviyo integrations
Everything in Creator, plus:
- WhatsApp channel
- SMS available on request
- WhatsApp templates + 500 broadcasts
- 5 team members & 25MB knowledge base
- 20 flows (50 nodes)
- AI Instruction Builder (30/mo)
- 30 triggers
- 5 Market Intel competitors
- AI Image Analysis
- Conversation Tags
- AI Comment Manager
Everything in Professional, plus:
- Unlimited team members
- 50MB knowledge storage
- Unlimited flows (100 nodes)
- AI Instruction Builder (100/mo)
- Unlimited comment triggers
- 10 Market Intel competitors
- Unlimited templates + 5,000 broadcasts
- Phone + email support
What's a conversation? One contact you reply to in a month, counted once no matter how many messages go back and forth. On paid plans you can optionally turn on overage: hit your limit and your AI keeps responding at $0.03 per extra conversation, added to your next invoice. Leave it off and your AI simply pauses until your cycle resets.
- Messages flow into your CRM
- Send from your own backend
- Reply from your own tools
- All five channels, one API
- Auto-retried, nothing lost
- Purge bodies for privacy
- Dedicated account manager
- Custom API integrations
- Multi-location support
- Custom AI model training
- SLA & uptime guarantee
- White-label options
Not ready to pick a plan?
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Frequently Asked Questions
What counts as a conversation?
A conversation is one contact you reply to in a billing month, counted once no matter how many messages go back and forth. Inbound messages you never answer don't count, and a contact you've already replied to that month won't count again.
Which plan is right for me?
Start on Free to test the AI on up to 50 conversations a month. Move to Creator when you want Content Studio scheduling and more volume, Professional when you need WhatsApp, SMS, Comment AI, or a team, and Business when you need unlimited team members.
Can I upgrade or downgrade later?
Absolutely! Both upgrades and downgrades take effect immediately. When you upgrade, you'll be charged the prorated difference. When you downgrade, you'll receive a credit for your next bill.
Do you have an API and webhooks?
Yes. The Webhook + Send API is a $29/month add-on on Creator and above. It lets your own software send and receive messages through ChatGenius, so conversations can flow straight into your CRM and your team can reply from the tools they already use instead of logging into our portal. Works across Instagram, Messenger, WhatsApp, SMS, and Telegram. Under the hood it's signed with HMAC-SHA256, retries automatically with exponential backoff, and can purge message bodies on SMS if your privacy rules require it.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) via Stripe. Enterprise clients can arrange for invoicing and ACH transfers.
Is there a free tier?
Yes. ChatGenius Free is permanent - no credit card required. It includes 50 conversations a month, a unified inbox, 2 comment triggers, lead capture, and 1 Market Intel competitor. The Creator plan also includes a 7-day free trial.
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