MetaVerified Tech Provider

AI that books appointments right in the DM

Customers say "next Thursday at 3" on Instagram, Messenger, WhatsApp, Telegram or SMS, and ChatGenius books it, moves it or cancels it in the same conversation. No Calendly link, no form. It checks your real availability, prevents double-booking and confirms with a booking code.

Start free Booking is on every plan, including Free.

  1. They ask in their own words.

    "Next Thursday at 3" is enough. ChatGenius reads the date and time, checks it against your hours and existing appointments, and asks which service they want.

  2. It books a real open slot.

    The slot is held while they decide, so two people can't grab the same time. They get a booking code, and it lands in your Google Calendar if you've connected it.

  3. Plans change. They just say so.

    "Can we move it to 4?" ChatGenius checks the new time, moves the appointment and keeps the same code.

  4. Cancelling works the same way.

    No support email, no form, no phone tag. It cancels in the thread and offers to find another day.

Set it up once.

ChatGenius books against what you tell it, nothing else.

Services

Each with its own duration, price and buffer time. The AI asks which one before it books.

Business hours

It only offers times you are open, minus anything already booked.

Google Calendar

Optional two-way sync. Bookings show up in your calendar, and events you add there block those times.

Creator and up
Virtual services

Mark a service as virtual and every booking gets a Google Meet link, emailed with the calendar invite.

Optional

They can ask in their language.

Booking works in all 28 languages ChatGenius speaks, and it stays in the customer's language from start to finish.

next thursday at 3

English

Thursday, 3:00 PM
el próximo jueves a las 3

Spanish

Thursday, 3:00 PM
jeudi prochain à 15h

French

Thursday, 3:00 PM
nächsten Donnerstag um 15 Uhr

German

Thursday, 3:00 PM

Booking, rescheduling and cancelling are on every plan, including Free. Google Calendar sync is on Creator and up. See pricing

Booking questions

How do customers book appointments through messaging?
Customers simply message you on Instagram, Facebook Messenger, Telegram, or SMS and express interest in booking. ChatGenius AI detects the booking intent, guides them through service selection, date/time picking (with natural language like 'next Thursday at 3pm'), and collects their contact details. The entire process happens conversationally.
Does ChatGenius sync with Google Calendar?
Yes. ChatGenius has bidirectional Google Calendar sync with one-click connection. Appointments booked through DMs appear in your Google Calendar instantly, and events added to Google Calendar are reflected in ChatGenius. This prevents double-bookings across all your scheduling tools.
Can ChatGenius send Google Meet links for virtual appointments?
Yes. Mark any service as Virtual in your Service Menu and ChatGenius automatically generates a Google Meet link when that service is booked, then emails the calendar invite with the Meet URL directly to the customer. The AI mentions the Meet invite during the booking conversation. In-person services are unaffected. The Meet link only attaches to services you've explicitly flagged as virtual.
Can the booking system handle multiple services?
Yes. You can configure multiple service types with different durations, buffer times, and availability windows. When a customer wants to book, ChatGenius presents the available services and lets them choose before proceeding with scheduling.
What happens if two people try to book the same time slot?
ChatGenius uses concurrent booking prevention. When one customer is in the process of booking a slot, that time is temporarily held so no one else can claim it. If a conflict does occur, the system detects it and offers alternative times.
Does the booking flow work in other languages?
Yes. The booking system works in all 28 supported languages. ChatGenius maintains a language lock during booking so that if a customer provides a date like '14 novembre' or '11月14日', it correctly interprets the data without switching languages mid-conversation.
Which plans include the booking system?
The booking system is available on all plans, including Free. Google Calendar sync is included on Creator ($29/mo), Professional ($99/mo), and Business ($297/mo) plans.
Can customers reschedule or cancel an appointment in the DM?
Yes. The same AI that booked the appointment can reschedule or cancel it in the same conversation on Instagram, Messenger, Telegram, WhatsApp, or SMS. A customer can say 'can I move that to 4pm?' or 'I need to cancel' and ChatGenius checks the new time, updates the appointment, keeps the original confirmation code, and syncs the change to your Google Calendar. No forms, no support email, no back-and-forth.
Do I need Calendly or another scheduling tool to book in chat?
No. ChatGenius has its own booking engine, so the conversation itself is the scheduling tool. It checks your business hours and existing appointments, prevents double-booking, and confirms with a booking code, all without Calendly, Acuity, or an external link. If you already use Google Calendar you can connect it for two-way sync, but it is optional.
Knowledge BaseYour services, prices and hours, so the AI quotes before it books.AI Follow-upsChecks back in with people who went quiet before booking.Google SheetsEvery booking added to a sheet as it happens.

Let your DMs fill your calendar.

Add your services and hours, and the next "can I book?" books itself.

Start free