Meta Verified Tech Provider
One AI platform for DMs, comments, and content across every channel
ChatGenius automates Instagram, Facebook, Telegram, and SMS conversations with GPT-5 while scheduling your content. The only platform that combines DM automation and a Content Studio in one dashboard.
No credit card required • Setup in 5 minutes
How It Works
From zero to AI-powered in under five minutes
Connect Your Pages
Link your Instagram and Facebook pages with one-click OAuth. Connect Telegram with a bot token. ChatGenius automatically configures your channels and starts listening for messages across all platforms.
Train Your AI
Upload your business documents, set your AI's tone and personality, and configure your services and pricing. The RAG knowledge base learns from PDFs, Word docs, and your website so the AI answers with your exact business information.
Go Live
Your AI starts responding to DMs instantly. Set up comment-to-DM triggers, schedule content in the Content Studio, and monitor everything from a unified dashboard. Your team can claim conversations and take over anytime.
Everything you need to own your DMs and content
43 features. One dashboard. No separate tools.
GPT-5 AI with Memory & Knowledge Base
Natural conversations powered by GPT-5 with persistent memory across sessions. The RAG knowledge base answers from your actual business documents, not hallucinations. Supports 13 languages with automatic detection.
Learn more →Content Studio
Schedule posts, reels, carousels, and stories to Instagram and Facebook. AI-generated captions, hashtag research, and analytics.
Learn more →Comment Auto-DM
Followers comment a keyword on your post or Reel, they instantly get a personalized DM. Massive engagement boost.
Learn more →Visual Flow Builder Optional
Drag-and-drop automation builder for Instagram and Facebook DMs. Keyword triggers, button branching, AI-powered responses, and appointment booking nodes. The ManyChat alternative with real AI built in.
Learn more →Lead Capture & Scoring
Automatically extract names, emails, phone numbers from DM conversations. Lead scoring, CRM sync, and CSV export.
Learn more →Integrated Booking
Customers book appointments through DMs. Bidirectional Google Calendar sync, reminders, and rescheduling built in.
Learn more →13 Languages
Auto-detects and responds in English, Spanish, German, French, Chinese, Japanese, Korean, Arabic, and more.
Learn more →Market Intel
Track competitors, measure your Shareability Score, and see the metrics Instagram's algorithm cares about.
Learn more →AI Comment Manager
AI replies to every comment using your business knowledge. Auto-hides spam, profanity, and competitor links. Review drafts in an approval queue or enable auto-reply mode. Works on posts, Reels, and stories.
Learn more →43 Features. Zero Complexity.
Everything organized by what you need to do
GPT-5 AI Responses
Natural language understanding with smart model routing between GPT-5 nano and mini
AI Memory & Context
Remembers customer preferences and past conversations across sessions
Smart Message Batching
Customers send 3 messages? AI waits, batches them, sends one complete response
Voice Transcription
AI transcribes voice messages using Whisper and responds to the content
AI Image Analysis
Customers send photos, GPT-5 Vision understands and responds intelligently
13 Languages
Auto-detection with smart data recognition for dates, times, and addresses in any format
AI Follow-ups
Contextual re-engagement messages when customers go quiet. Meta 24hr compliant.
Sentiment Auto-Escalation
Detects frustrated customers and escalates to your team with SMS/email alerts
Quick Replies
Keyword-triggered instant responses for FAQs. Skip AI processing for common questions.
Solicitation Guard
Auto-detects and blocks spam, solicitation, and unwanted sales pitches
Comment Auto-DM
Users comment a keyword, they get a personalized DM instantly. Works on posts, Reels, and stories.
AI Comment Manager
AI replies to comments using your business knowledge. Auto-hides spam and competitor links.
Lead Capture & Scoring
Auto-extracts names, emails, phone numbers. Lead scoring with CRM sync and CSV export.
Lead Form Auto-DM
When someone fills out a lead form on your post, automatically send a follow-up DM
Story Mention Auto-Replies
When someone mentions you in their story, automatically send a thank-you DM
Visual Flow Builder
Drag-and-drop automation with keyword triggers, button branching, and AI nodes
Market Intel
Track competitors, measure your Shareability Score, see metrics Instagram's algorithm cares about
Post Scheduling & Publishing
Schedule posts, reels, carousels, and stories to Instagram and Facebook from one calendar
AI Caption Generation
GPT-5 generates captions matched to your brand voice, audience, and post type
Hashtag Research
Real Instagram data on hashtag volume and engagement. Find what actually works.
Bulk CSV Import
Schedule 200+ posts at once by uploading a CSV file with captions and media URLs
Post Analytics
Track reach, engagement, impressions, and performance trends across all published content
Team Management
Multiple team members can claim, resolve, and manage conversations with full visibility
Conversation Tags
Custom color-coded tags to organize by type, priority, or status. Filter your inbox instantly.
Internal Notes
Add private notes to conversations visible only to your team. Never lose context.
CSAT Surveys
Auto-send satisfaction surveys on conversation close. 1-5 star ratings via quick replies.
AI Blocklist
Block spam accounts from receiving AI responses. Messages saved but no replies fire.
AI Media Library
Upload branded images and the AI sends them at the perfect moment in conversation
ChatGenius vs The Competition
The only platform combining DM automation and content scheduling
| Feature | ChatGenius | ManyChat | Chatfuel |
|---|---|---|---|
| Comment-to-DM Automation | ✓ | ✓ | ✓ |
| Content Studio & Scheduling | ✓ | ✕ | ✕ |
| RAG Knowledge Base | ✓ | ✕ | ✕ |
| Voice Message Transcription | ✓ | ✕ | ✕ |
| AI Image Analysis | ✓ | ✕ | ✕ |
| Sentiment Auto-Escalation | ✓ | ✕ | ✕ |
| Visual Flow Builder | ✓ | ✓ | ✓ |
| Google Calendar Booking | ✓ | ✕ | ✕ |
| AI Comment Manager | ✓ | Basic | ✕ |
| Team Collaboration Portal | ✓ | ✓ | ✕ |
| Webhook & Send API | ✓ | ✓ | ✓ |
| CSAT Surveys | ✓ | ✕ | ✕ |
| AI Media Library | ✓ | ✕ | ✕ |
| Market Intel Dashboard | ✓ | ✕ | ✕ |
| 13-Language Support | ✓ | ✕ | ✕ |
Seamless Integrations
Native integrations for everyone. A full developer API for builders.
GoHighLevel CRM
Leads auto-sync as contacts the moment customers share their info. Tags, notes, and pipeline opportunities created automatically.
Native IntegrationGoogle Calendar
Two-way appointment sync. Book in ChatGenius, see it in Google Calendar and vice versa.
Bidirectional SyncKlaviyo
Auto-sync leads with email and SMS consent. Track Lead Captured, Booked Appointment, and Escalation events.
Native IntegrationWebhook & Send API
Forward DMs to your server instantly. Send replies back or run your own AI. HMAC-signed with auto-retry.
Developer Add-on · $29/moPricing
Start free, upgrade as you grow
- Unified FB & IG inbox
- AI appointment booking
- Voice transcription & 13 languages
- 2 comment triggers & 3 quick replies
- 1 flow (10 nodes)
- Lead capture & scoring
- 1 Market Intel competitor
- Analytics dashboard
Everything in Free, plus:
- + Telegram channel
- 1 team member & 5MB knowledge base
- Content Studio
- 5 flows (25 nodes) + HTTP Request
- AI Media Library
- 10 triggers, 5 quick replies, 3 Market Intel
- AI Follow-ups & CSAT Surveys
- GHL, Calendar & Klaviyo integrations
Everything in Creator, plus:
- + SMS channel & 500 messages
- 5 team members & 25MB knowledge base
- 20 flows (50 nodes)
- 30 triggers & 50 quick replies
- 5 Market Intel competitors
- AI Image Analysis
- Conversation Tags
- AI Comment Manager
Everything in Professional, plus:
- Unlimited team members
- 50MB knowledge storage
- Unlimited flows (100 nodes)
- Unlimited triggers & replies
- 10 Market Intel & 2,500 SMS
- Phone + email support
Everything in Business, plus:
- Dedicated account manager
- Custom API integrations
- Multi-location support
- Custom AI model training
- SLA & uptime guarantee
- White-label options
Add-ons
Available on Creator, Professional & Business plans
Webhook & Send API
+$29/monthConnect ChatGenius to any external system. Forward DMs to your server and send replies back, or hand off control to your own AI entirely.
- ✓ Outbound webhook event forwarding
- ✓ Send-Reply REST API (messages & reactions)
- ✓ External Reply Mode — run your own AI
- ✓ HMAC-signed payloads for security
- ✓ Auto-retry with up to 6 attempts
Frequently Asked Questions
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