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Instagram DM automation for med spas and aesthetics clinics Meta Verified Tech Provider

ChatGenius for Med Spas

Turn Instagram browsers into booked consultations. AI answers treatment questions, qualifies new patients, and fills your appointment book 24/7—even at 2 AM when they're scrolling Botox before-and-afters.

Start Free

Setup in 5 minutes  •  No credit card required

Enterprise-Grade Infrastructure

Meta OpenAI Stripe Twilio Pusher Google Calendar

Built for How Med Spas Actually Book

Not a generic chatbot—your AI front desk living in your DMs.

Instant Consultation Booking

Google Calendar integration lets patients book consultations directly from Instagram DMs. No phone tag, no missed opportunities.

Treatment Q&A

"How long does lip filler last?" "What's recovery like for Botox?" ChatGenius answers common questions accurately using your uploaded treatment info.

Comment Auto-DM

Post a Botox transformation and have commenters who say "price" or "info" automatically get a DM with treatment details and booking link.

2 AM Inquiries

Most people research aesthetics at night. ChatGenius responds instantly when they're scrolling—before they move on to a competitor.

Smart AI Follow-ups

Patient asked about Botox but went quiet? ChatGenius sends contextual follow-ups automatically—"Still thinking about that consultation? We have openings this week." Recovers hesitant leads without being pushy.

Pricing Transparency

Share price ranges, starting prices, or direct to consultation—however you want to handle pricing. ChatGenius follows your preferences.

Before/After Requests

Patients send photos asking "can you do this?" ChatGenius acknowledges and routes to your team for personalized consultation scheduling.

SMS Alerts

Get texted when high-value inquiries come in—someone asking about a package or VIP treatment. Know instantly so you can personally follow up.

Sentiment Detection

Nervous first-timer? Post-treatment concern? ChatGenius detects emotional tone and flags sensitive conversations for your personal touch.

Multi-Location Support

Multiple med spa locations? ChatGenius handles all of them from one dashboard, routing patients to the right location.

ChatGenius vs The Competition

Feature
ChatGenius
ManyChat
ChatFuel
Treatment Knowledge Base
GPT-5 Powered
Google Calendar Booking
Image Analysis
Sentiment Analysis
SMS Channel

Med Spa Pricing

Start free. Scale as your practice grows.

Free
Perfect for getting started
$0/forever
10 conversations/month
  • Unified FB & IG inbox
  • 2 comment triggers
  • 3 quick replies
  • Lead capture & scoring
  • 1 Market Intel competitor
Start Free
Professional
Perfect for busy clinics
$99/month
2,500 conversations/month
  • Facebook, Instagram, Telegram & SMS
  • 5 team members
  • 50 knowledge docs
  • 30 comment triggers
  • 50 quick replies
  • 5 Market Intel competitors
  • 500 SMS messages
  • AI Follow-ups
  • Lead Form Auto-DM
  • AI Image Analysis
  • GHL + Calendar integrations
Get Started
Business
Perfect for multi-location
$297/month
10,000 conversations/month
  • Facebook, Instagram, Telegram & SMS
  • Unlimited team members
  • Unlimited knowledge docs
  • Unlimited triggers & replies
  • 10 Market Intel competitors
  • 2,500 SMS messages
  • AI Follow-ups
  • Lead Form Auto-DM
  • AI Image Analysis
  • GHL + Calendar integrations
  • Phone + email support
Get Started

Questions from Med Spas

Can ChatGenius answer medical questions safely? +
ChatGenius provides general information about treatments you offer and always recommends scheduling a consultation with your medical team for personalized advice. It never provides medical diagnoses or recommendations.
Will it book appointments directly? +
Yes! ChatGenius integrates with Google Calendar so clients can book consultations directly from Instagram DMs. You can also connect it to your existing booking system.
Can it handle pricing questions? +
Absolutely. Upload your treatment menu and pricing, and ChatGenius shares information appropriately—whether that's ranges, starting prices, or directing them to book a consultation for custom quotes.
Does it work for lash artists and estheticians too? +
Yes! ChatGenius works great for any aesthetics professional—lash techs, estheticians, brow artists, injectors. Anyone who books through Instagram DMs.
What about HIPAA compliance? +
ChatGenius handles general inquiries and booking. For medical records and protected health information, we recommend using your existing HIPAA-compliant systems. ChatGenius doesn't store medical records.