Effective Date: August 20, 2025
Last Updated: August 20, 2025
Version: 1.4
SumGeniusAI LLC ("Company", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sumgenius.ai (the "Site") or use any services or features we provide (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.
1. Information We Collect
a. Personal Information You Provide to Us:
- Name, email address, phone number, company name
- Billing and payment information
- Project or service inquiry details
- Any other data you voluntarily submit through contact forms or service requests
b. Information We Automatically Collect:
- IP address and browser type
- Device type, operating system, and geographic location
- Pages visited, referring website, and usage patterns (via cookies and tracking tools like Google Analytics)
c. Information from Third Parties:
We may receive information from third-party sources including partners, service providers, and publicly available databases.
2. How We Use Your Information
We use your information to:
- Provide and improve our Services
- Respond to inquiries or support requests
- Personalize user experience
- Send marketing and promotional materials (if you opt in)
- Process payments and manage subscriptions
- Comply with legal obligations or enforce our terms
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., hosting, analytics, payment processors)
- Contractors or business partners under confidentiality obligations
- Legal or governmental authorities as required by law
- In case of a business transfer (e.g., merger or acquisition)
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. We now provide a cookie consent banner that allows you to control which types of cookies you accept. You can also manage cookie settings through your browser.
Types of Cookies We Use:
Essential Cookies (Always Active)
These cookies are necessary for the website to function properly and cannot be disabled.
- PHPSESSID - Session cookie for maintaining login state (expires when browser closes)
- sumgenius_visitor_id - Unique visitor identifier for chat widget (persistent)
- sumgenius_session_id - Chat widget session identifier (session)
- sumgenius_chat_history - Stores your chat conversation history (persistent)
Functional Cookies (Optional)
These cookies remember your preferences and enhance your experience.
- sumgenius_sound_enabled - Your notification sound preference (persistent)
- sumgenius_dark_mode - Your theme preference (persistent)
- sumgenius_lang - Your language preference (persistent)
- sumgenius_visit_count - Number of visits to our site (persistent)
- sumgenius_cookie_consent - Your cookie consent preferences (persistent)
Analytics Cookies (Optional)
These cookies help us understand how visitors use our website. Currently not implemented but reserved for future use.
- Google Analytics - May be implemented in the future for website analytics
Marketing Cookies (Optional)
These cookies track the effectiveness of our marketing campaigns. Currently not implemented.
Managing Your Cookie Preferences
You can manage your cookie preferences at any time by:
- Using our cookie consent banner that appears on your first visit
- Clicking the "Cookie Settings" button in the consent banner
- Clearing your browser's cookies and localStorage
- Adjusting your browser settings to block or delete cookies
Note: Disabling essential cookies may prevent you from using certain features of our website, such as the customer portal and chat widget.
5. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption, firewalls, and regular vulnerability scanning. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of data processing or marketing communications
- Request data portability
- File a complaint with a data protection authority
For these requests, please contact us at info@sumgenius.ai.
7. Data Retention
We retain your information only as long as necessary for business purposes or legal compliance. Data may be anonymized for research or analytical purposes.
8. Children's Privacy
Our Services are not intended for individuals under 13 (or 16 in the EU). We do not knowingly collect data from children.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies individually.
10. VibeCheck AI Chrome Extension
If you use our VibeCheck AI Chrome Extension, the following additional terms apply:
a. Data Collection and Processing:
- Message Analysis: Text you analyze is sent to our servers for AI processing but is NEVER stored, logged, or saved. Analysis happens in real-time and data is immediately discarded after processing.
- AI Processing: We use OpenAI's API to analyze text tone and sentiment. OpenAI processes the text temporarily and does not store or use your data for training. The analysis is performed in real-time and results are not retained.
- Usage Tracking: We track the number of daily checks per user account to enforce free tier limits (10 checks/day for free users).
- Authentication: Your login credentials create a secure token stored locally in your browser. Passwords are hashed using industry-standard bcrypt encryption.
- Platform Detection: The extension detects which website you're on (Gmail, LinkedIn, Twitter, etc.) to provide context-appropriate analysis. URLs are not stored.
- Data Retention: Usage statistics are retained for 90 days. Account information is retained until you delete your account.
b. Extension Permissions:
- activeTab: To detect text input fields on the current tab
- storage: To save your authentication token and track daily usage locally
- scripting: To inject the VibeCheck analysis interface into web pages
- clipboardRead: To enable the Ctrl+Shift+V (Cmd+Shift+V on Mac) keyboard shortcut for analyzing copied text
- host_permissions: To communicate securely with sumgenius.ai servers for AI analysis
c. Data Security for VibeCheck:
- All communication uses HTTPS encryption
- No message content is ever stored in our databases
- Authentication tokens expire after 30 days of inactivity
- You can delete your account at any time, which removes all associated data
d. Premium Subscriptions:
If you upgrade to VibeCheck Pro, payment processing is handled by Stripe. We store only your subscription status and customer ID, never your payment details.
e. Your VibeCheck Rights:
- Request deletion of your VibeCheck account and all associated data immediately
- Export all your personal data in machine-readable JSON format
- Access your account information and usage statistics anytime
- Correct or update your personal information through the dashboard
- Cancel your subscription at any time via Stripe's customer portal
- Opt out of any future features that may collect additional data
- Disable the extension at any time through Chrome's extension manager
- Contact us at privacy@sumgenius.ai for any privacy concerns
VibeCheck Privacy Commitment: We built VibeCheck with privacy as a core principle. Your messages are your business - we just help you communicate better without compromising your privacy.
11. AI Voice Services & SMS Consent Collection
Voice AI Infrastructure Services
SumGeniusAI provides AI voice agent infrastructure to businesses. When you interact with an AI agent using our phone numbers:
- Your call may be recorded for quality assurance and service improvement
- Information you provide during calls is collected to fulfill service requests
- Voice recordings and data are retained for up to 90 days unless legally required longer
- You may request deletion of your recordings and associated data at any time
SMS Consent Collection Process
Our AI agents collect explicit verbal consent before sending any text messages:
- Agents ask: "May I send you a text message with this information? Standard message and data rates may apply."
- Your verbal response (yes/no) is captured and recorded in our consent management system
- SMS messages are only sent if you explicitly agree
- Each consent interaction is logged with timestamp and conversation reference
Types of SMS Messages
After obtaining consent, you may receive:
- Appointment confirmations and reminders
- Service details and follow-up information
- Booking confirmations
- Time-sensitive notifications related to your inquiry
SMS Opt-Out Process
- Text STOP to any message to immediately unsubscribe from all SMS communications
- Text HELP for assistance
- Opt-out requests are processed immediately and permanently
- Re-subscription requires new explicit consent
SMS Data Privacy Commitment
We guarantee that:
- ✓ Your phone number will NEVER be sold or shared with third parties for marketing
- ✓ Mobile information is only used for the specific services you've requested
- ✓ Consent records are securely stored with full audit trails
- ✓ No SMS will be sent without your explicit verbal consent
- ✓ You maintain complete control over your communication preferences
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with a revised "Last Updated" date. Your continued use of the Site after changes indicates your acceptance.
13. Contact Us