Everything you need to set up, automate, and scale your DMs — from your first auto-reply to the developer API.
29 guides live, more coming
The 2-minute overview: what ChatGenius does and how the pieces fit together.
Link your Meta accounts and grant the permissions ChatGenius needs.
Set up the WhatsApp Business channel via Meta embedded signup. Professional and Business plans.
Get your first win: a comment-to-DM trigger or an instant keyword reply.
What each plan includes: conversations, team seats, channels, automations, and add-ons.
The full guide to configuring your assistant: identity, knowledge, behavior, and guardrails.
FAQs, services, and documents the AI answers from, plus the website scan that fills them in.
Generate solid AI instructions from a plain-English description, powered by Claude.
When the AI hands a conversation to your team, how it differs online vs offline, and how alerts work.
How ChatGenius detects your contact’s language and replies in it automatically, on every plan.
A shared inbox for your team to claim, reply to, and resolve conversations, plus the owner / manager / agent roles that control who can do what.
How ChatGenius builds a contact list from every channel, keeps tags and notes, scores engagement, and exports filtered contacts.
How the AI books appointments inside a DM, with optional Google Calendar sync and auto Google Meet invites.
What ChatGenius can and can’t do on Instagram DMs, comments, and stories.
Messenger automation for your Facebook Page.
WhatsApp Business messaging, templates, and conversation pricing.
SMS messaging (available on request; requires A2P brand registration).
Connect a Telegram bot and automate replies.
Send every captured lead and booking to a spreadsheet in your own Google Drive, kept current as conversations change.
Two-way calendar sync for appointments booked in chat, with Google Meet links for virtual services.
Push captured leads into GoHighLevel as contacts, with field mapping and pipeline placement.
Sync captured leads into a Klaviyo list so DM contacts flow into your email marketing.
What the add-on gives you, the five-minute setup, and the Send API reference.
Every portal section over REST: contacts, conversations, appointments, flows, comments, posts, knowledge base, team and Market Intel. 133 endpoints.
Key format, the three auth headers, and creating, rotating, and revoking named keys.
Endpoints, delivery and retries, dead letters, signature verification, and payload profiles.
Give Claude, ChatGPT, Cursor or any MCP client tools over your inbox, contacts, appointments, flows, posts and knowledge base.
All 31 webhook event types with full payloads: messages, comments, leads, appointments, conversations, contacts, posts, flows.
The original sending endpoint: all four actions, response format, errors, and limits.
Facebook Messenger and Instagram DMs and comments: inbound payloads, reactions, typing, and the messaging window.
Send and receive SMS through the Webhook & Send API: inbound payloads, encoding & segments, opt-out, and errors.
WhatsApp Cloud API through the Webhook & Send API: inbound payloads, free-form text, and approved templates.
Telegram Bot API through the Webhook & Send API: inbound payloads, chat_id routing, and sending.
Manage your subscription, upgrade or downgrade, and view invoices.
Profile, timezone, notifications, and account-level preferences.
Common issues, why an automation didn’t fire, and how to get help.