Everything you need to set up, automate, and scale your DMs — from your first auto-reply to the developer API.
The 2-minute overview: what ChatGenius does and how the pieces fit together.
Link your Meta accounts and grant the permissions ChatGenius needs.
Set up the WhatsApp Business channel (Professional and Enterprise plans).
Get your first win: a comment-to-DM trigger or an instant keyword quick reply.
What each plan includes — conversations, team seats, channels, and add-ons.
The full guide to configuring your assistant: identity, knowledge, behavior, and guardrails.
FAQs, services, and documents the AI answers from, plus the website scan that fills them in.
Generate solid AI instructions from a plain-English description, powered by Claude.
Decide when the AI hands a conversation to a human and how alerts work.
How ChatGenius detects and replies in your contacts’ languages.
Drag-and-drop multi-step DM automations with 12 node types and AI flow generation.
Auto-DM people who comment a keyword, and backfill past commenters with Rewind.
Reusable canned responses and instant keyword answers.
Start automations from DM keywords, story replies, mentions, and shared reels.
A shared inbox for your team to handle conversations alongside the AI.
Invite teammates and control what each member can see and do.
Capture, tag, and export contacts collected through your automations.
Let contacts book time on your connected calendar from inside a DM.
Send a message to a segment of your contacts at once.
Schedule and publish posts to Instagram, Facebook, and TikTok with AI captions.
What ChatGenius can and can’t do on Instagram DMs, comments, and stories.
Messenger automation for your Facebook Page.
WhatsApp Business messaging, templates, and conversation pricing.
SMS messaging (available on request; requires A2P brand registration).
Connect a Telegram bot and automate replies.
Manage your subscription, upgrade or downgrade, and view invoices.
Profile, timezone, notifications, and account-level preferences.
Common issues, why an automation didn’t fire, and how to get help.