Visual Flow Builder for Instagram, Facebook & WhatsApp DMs
Set up automatic DM replies without writing code. Pick a keyword, write the reply, turn it on. When you need something bigger, open the canvas and build a full conversation that asks questions, splits into branches, and books appointments. AI is included on every plan.
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How It Works
Four steps from idea to live automation
Pick How You Want to Start
Click Create and you get four choices: a simple reply, a ready-made template, a blank canvas, or let AI build it from a sentence. Most people start simple and only open the canvas when they need branches.
Say What Starts It and What Happens
Choose what sets it off, like a keyword in a DM, a comment on a post, or a click on your ad. Then write the reply. Add a photo, a video, or a PDF, and up to three buttons people can tap.
Try It Before Anyone Sees It
The built-in simulator runs your automation like a real conversation. Tap the buttons, type answers, check every path. Nothing is sent to a real person while you test.
Turn It On and Watch It
Flip it to active and it starts replying right away. Analytics show how many people started, how many finished, and which step lost them, so you know what to fix.
Four Ways to Build a DM Automation
Pick the one that fits the job. They all save as the same kind of automation, so a simple one can grow later without being rebuilt.
Simple Reply
A form, not a canvas. Pick what starts it, write one reply, add media and buttons, save. About 30 seconds. This is the one that replaced quick replies, and it covers most of what people actually need.
From a Template
Ten prebuilt automations to copy and edit: welcome message, lead capture, FAQ menu, appointment booking, comment promo, follower gate, review request, ad to checkout, and more.
Blank Canvas
Drag steps onto a board and connect them. Ask a question, wait for the answer, branch on what they say, book them in, hand off to a person. Twelve step types to work with.
Generate With AI
Describe it in one sentence, like "ask what they need, get their email, then book a call." The AI builds the whole thing. You edit anything you want before it goes live.
What It Can Do
The AI parts are included on every plan. ManyChat charges $29 a month extra for theirs.
AI Flow Generator
Type what you want in one sentence and the AI builds it. Try “ask for their email, check if they follow us, then send the discount code.” Everything it makes is yours to edit.
AI Intent Triggers
People never type the keyword you guessed. Describe what you want to catch, like someone asking about price, and it fires whether they wrote “how much,” “what are your rates,” or “is this expensive.”
AI Step
Let the AI answer the messy questions in the middle, then pick the script back up. It knows your business, and you set how long it is allowed to chat before handing back.
Follower Gate and Conditions
Send different replies to different people. Check whether they follow you, what they answered earlier, or how hot a lead they are. Keep a promo for followers only and recheck automatically once they follow.
HTTP Request Node
Send what you collect straight to your other tools. Push a new lead into your CRM, kick off a Zapier or Make automation, or check a payment, all in the middle of the conversation. Creator plan and up.
Drop-off Analytics
See how many people started, how many finished, and the exact step where the rest gave up. Steps glow green, amber, or red so the weak spot is obvious at a glance.
Instagram, Facebook and WhatsApp
Build it once and choose where it runs. Keep it to one app or let it work across all of them. WhatsApp needs the Professional plan and a connected number.
13 Ways to Start a Flow
A keyword in a DM. A comment on a post. A click on your ad. A story reply or mention. A shared reel or post. A photo, voice note, video, or file they send you. Or let AI decide from what they meant.
What People Build With It
Five setups you can copy today
Discount Codes for Followers Only
Someone comments PROMO on your post. If they follow you, the code lands in their DMs right away. If they do not, they get asked to follow first, and it checks again on its own so you never have to.
Sorting Real Leads From Browsers
Ask for their email, then let the AI find out what they need and when. Serious buyers get sent straight to your booking calendar. Everyone else gets your pricing PDF and stays on your list.
Sending a PDF in Seconds
They comment GUIDE and your menu, price sheet, or free guide arrives in their DMs. No landing page, no email form, no waiting. Photos and videos work the same way.
Orders That Land in Your CRM
Collect the details in chat and send them to your CRM or Zapier automatically. If it goes through, they get a confirmation. If something breaks, they get a real reply instead of silence.
Ad Clicks That Turn Into Sales
Someone taps your ad and gets answered instantly instead of waiting around. Handle the question, send a payment link with the campaign attached, and see which ad actually made you the money.
What Each Plan Gets
The flow count is live automations only. Drafts and paused ones are unlimited on every plan.
Flow Builder Questions
Works Great With
Set Up Your First Reply in About 30 Seconds
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