Meta Verified Tech Provider
AI Comment Manager
Stop ignoring comments. ChatGenius reads every comment on your posts, replies intelligently using your business knowledge, and automatically hides spam, profanity, and negativity — so your comment section stays clean and engaging 24/7.
Available on Professional+ plans · 7-day free trial
How the AI Comment Manager Works
From comment to response in seconds — automatically
Connect & Configure
Connect your Instagram or Facebook account, set your AI instructions and moderation preferences.
AI Analyzes Every Comment
Each comment is scored for sentiment and classified for spam, profanity, competitor links, and self-promotion.
Smart Response or Moderation
Clean comments get an AI reply using your business knowledge. Harmful ones are automatically hidden.
Review & Approve
Use the approval queue to review AI drafts before they're posted, or enable auto-reply for hands-free management.
What Makes It Different
Intelligent comment management — not just a reply bot
AI-Powered Replies
Generate context-aware replies using your business knowledge base, FAQ, and custom instructions. Every reply sounds like you, not a bot.
Auto-Hide Harmful Comments
Automatically detect and hide spam, profanity, competitor links, and self-promotion. Configurable categories — you choose what gets hidden.
Approval Queue
Review AI-drafted replies before they go live. Edit, approve, or reject — full control over your public responses.
Custom AI Instructions
Set specific rules for how the AI responds to pricing questions, complaints, compliments, and more. Separate from your DM instructions.
Post Exclusions
Exclude specific posts from AI replies using a visual post picker. Perfect for personal posts or giveaways.
Sentiment Analytics
Track comment sentiment trends, daily processing stats, and moderation activity from your dashboard.
Use Cases
How businesses use AI comment management to save time
High-Volume Comment Handling
A clothing brand gets 200+ comments daily. AI replies to sizing questions, hides spam bots, and directs pricing inquiries to bio link.
Competitor & Troll Protection
A med spa's ad posts attract competitor trolls. AI auto-hides competitor mentions and replies to genuine interest with booking info.
Viral Post Management
A creator's viral reel gets flooded with comments. AI handles "price?" and "how to order?" while hiding hate comments.
Listing Engagement
An agent's listing posts get engagement. AI answers "is this still available?" and "what's the price?" with accurate info from their knowledge base.
Plan Availability
AI Comment Manager is available on Professional and Business plans