Terms of Service

Welcome to SumGeniusAI LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website https://sumgenius.ai (the "Site") and any related products, software, content, tools, features, or services we provide (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which includes our cookie policy and consent requirements. If you do not agree to these Terms, do not use our Services.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding legal agreement to use our Services. By using our Site, you represent and warrant that you meet these requirements.

2. Use of Services

Our Services include AI-powered business solutions and the VibeCheck AI Chrome Extension for tone analysis. You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable laws or regulations
• Interfere with or disrupt the Site's operation or networks
• Attempt unauthorized access to our systems or data
• Use our services to develop or enhance competing products
• Attempt to circumvent usage limits on VibeCheck AI (10 daily checks for free users)
• Reverse engineer the VibeCheck AI Chrome Extension or any proprietary algorithms

We reserve the right to suspend or terminate your access to the Services for violations.

3. Account Registration

Certain features may require account registration. You agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Notify us immediately of unauthorized account use

You are responsible for all activities that occur under your account.

4. Payments and Subscriptions

If you purchase a subscription or service:

• You agree to pay all applicable fees
• Fees are billed via Stripe or another secure provider
• All payments are non-refundable unless otherwise stated
• VibeCheck AI Pro subscription is $9.99/month for unlimited tone checks
• Free tier users of VibeCheck AI are limited to 10 tone checks per day
• Subscriptions auto-renew unless canceled before the renewal date

You may cancel subscriptions in accordance with our cancellation policy.

5. Intellectual Property

All content on the Site, including but not limited to text, software, code, logos, and graphics, is the property of SumGeniusAI LLC or its licensors and is protected by copyright, trademark, and other laws.

You may not:

• Copy, modify, distribute, or reverse engineer our content or software
• Use our branding without prior written permission

6. User-Generated Content

If you submit ideas, feedback, or other content, you grant us a worldwide, royalty-free, perpetual license to use, modify, and distribute it without restriction.

You are solely responsible for any content you provide and must not infringe any third-party rights.

7. Third-Party Services

Our Services may link to third-party platforms or tools (e.g., Twilio, ElevenLabs, OpenAI). We are not responsible for their content, terms, or privacy practices. Use of third-party services is at your own risk.

8. Disclaimers

The Services are provided "as is" and "as available." We make no warranties, express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Accuracy or reliability of outputs or AI-generated content
• Continuity or uptime of our services

You use our Services at your own discretion and risk.

9. Limitation of Liability

To the fullest extent permitted by law, SumGeniusAI LLC is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, even if we were advised of the possibility.

Our total liability for any claim shall not exceed the amount paid by you to us in the six (6) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless SumGeniusAI LLC, its officers, directors, employees, and affiliates from any claims, damages, losses, liabilities, and expenses arising out of:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights

11. Termination

We may terminate or suspend your access to the Services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful.

12. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Site or email. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Clark County, Nevada.

14. Service Purchases and Delivery

When you purchase services through our platform:

a. Service Packages:

• All service packages are clearly defined with specific features and deliverables
• Setup fees and monthly subscriptions are outlined at the time of purchase
• Services begin upon payment confirmation unless otherwise specified

b. Service Delivery:

• Setup times vary by service and will be communicated after purchase
• Custom solutions may require additional setup time based on complexity
• You will receive email confirmation with delivery timelines after purchase
• Access credentials and onboarding information will be sent to your registered email

c. Service Level:

• We strive for 99.9% uptime for all hosted services
• Support response times vary by service tier (typically 24-48 hours)
• AI-generated outputs may vary and require human review
• Performance depends on accurate data input and API availability

d. Modifications and Customization:

• Minor customizations included in your package will be implemented at no extra charge
• Major customizations or scope changes may incur additional fees
• All modifications must be requested through official support channels

e. Usage Limits:

• Each service package includes specific usage limits (API calls, phone minutes, etc.)
• Exceeding limits may result in overage charges or service throttling
• You will be notified before reaching 80% of your limits

f. Client Responsibilities:

You agree to:

• Provide accurate business information for service configuration
• Grant necessary access to integrate with your existing systems
• Review and approve any content or scripts before deployment
• Use services in compliance with all applicable laws and regulations
• Not resell or sublicense services without written permission

g. Service Guarantees:

• Services are provided as described with no additional guarantees
• We commit to delivering the features and functionality outlined in your package
• Results depend on proper implementation and usage

15. AI Voice Agent & SMS Services

16. Contact Us