Answers

Real questions about Instagram & Meta automation

Straight, accurate answers to the things people actually run into with comment-to-DM, ManyChat limits, Meta apps, and lead flows. Written by the team that builds ChatGenius, no fluff.

Instagram comment-to-DM stopped working. What's actually going on? The two silent config killers, the Meta webhook outage that hits every tool, and the exact fix order that works.
Your comment DMs are landing in spam or message requests. Why Meta filters comment-to-DM messages into the hidden requests tier, and the message structure that lands in the real inbox.
Instagram's 24-hour vs 7-day messaging window, explained. The two windows people constantly confuse, and why you can't reactivate old contacts on any tool.
ManyChat only sent 3,000 DMs for 15,000 comments. What's happening? Meta's rate limits, the queue, the real 7-day window (not 24 hours), and how to recover the commenters you missed on a viral spike.